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Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 5pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Depending on your location, we also offer free shipping for orders above a threshold. Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Currency Shipping costs per bottles Free Shipping Over Delivery Days
Quantity From 1 to 3 From 4 to 6 From 7 to 12 From 13 to 18 From 19 to 24 From 25 to 30 From 31 to 36 From 37 to 42 From 43 to 48 From 49+
Italy EUR 10 100 1-2 Days
Austria 19 26 30 39 Nothing 2-3 Days
Belgium 24 35 55 59 Nothing 2-3 Days
France 24 35 55 59 Nothing 2-3 Days
Germany 19 26 30 39 Nothing 2-3 Days
Spain 24 35 55 59 Nothing 2-3 Days
Olland 24 35 55 59 Nothing 2-3 Days
Switzerland 45 55 59 Nothing 2-3 Days
United Kingdom* 16 18 34 49 65 82 130 139 149 155 Nothing 2-3 Days
Norway 77 93 179 175 Not Allowed Nothing 2-3 Days
United States 54 76 119 195 259 323 350 428 487 Not Allowed Nothing 12-15 Days
Canada** 64 85 130 175 221 242 298 Not Allowed Nothing 7-10 Days
Australia** 104 153 230 Not Allowed Nothing 7-10 Days
Japan 104 153 230 Not Allowed Nothing 7-10 Days
Hong Kong 104 153 230 Not Allowed Nothing 7-10 Days
New Zeland 104 153 230 Not Allowed Nothing 7-10 Days
Iceland 77 92 178 241 290 334 Not Allowed Nothing 7-10 Days
Singapore 104 153 230 362 433 Not Allowed Nothing 7-10 Days
South Africa 165 205 358 Not Allowed Nothing 7-10 Days
Colombia 145 195 Not Allowed Nothing 7-10 Days
Taiwan 145 195 Not Allowed Nothing 7-10 Days

*England, Wales, Scotland, Northern Ireland

**In addition to total amounts per order, the customer must pay additional customs fees through a broker that should be contacted by the customer as advised by the importer by email containing all pertinent information.

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.